Privacy Policy

Last updated: December 8, 2025

At STEMS & CO, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.[web:118]

Information We Collect

Personal Information: Name, email, phone number, delivery address, and payment details when you place orders or contact us.

Usage Data: Device type, browser, IP address, and browsing behavior collected through cookies and analytics tools.

Order History: Purchase records to improve service and provide support.

How We Use Your Data

  • Process and fulfill orders, including delivery coordination
  • Send order confirmations, shipping updates, and support communications
  • Improve website functionality and user experience
  • Send promotional emails (with your consent, unsubscribe anytime)
  • Comply with legal obligations and prevent fraud

Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Payment processors (Stripe), delivery partners, email services
  • Legal Requirements: When required by law or to protect our rights

Your Rights

You have the right to:

  • • Access, update, or delete your personal information
  • • Opt out of marketing communications
  • • Request a copy of your data
  • • Withdraw consent for data processing

Security

We use SSL encryption, secure payment gateways, and restricted data access to protect your information. However, no internet transmission is 100% secure.

Contact Us

Questions about this policy? Contact us:

Email: privacy@stemsand.co

Phone: (415) 555-0147

Address: STEMS & CO Studio, San Francisco, CA 94103